Are you a passionate Diablo 4 player who has encountered an annoying error code 395002 while playing the game? If so, you’re not alone. Many players have reported experiencing this error, which can be frustrating and disrupt your gameplay. Whether you’re a seasoned player or new to the game, this error can be a common occurrence that can occur due to various reasons…
In this article, we’ll explore the causes of Diablo 4 error code 395002 and provide some useful tips on how to troubleshoot and resolve this issue. So, let’s dive in and get you back to playing the game you love without any interruptions!
Your account is currently locked. Please wait a few minutes and try again. (Code 395002)
What causes Error Code 395002?
Diablo 4 error code 395002 is a common error that many players have reported experiencing. This error can occur due to various reasons, such as:
Server connectivity issues: This error can occur when there are issues connecting to the Diablo 4 servers. This can happen due to maintenance or unexpected downtime of the servers.
Network issues: If there is a problem with your internet connection or network, you may encounter this error. It could be due to a weak or unstable connection, or your network settings may not be properly configured.
Firewall or security software: Sometimes, your firewall or security software may block the connection to the Diablo 4 servers, resulting in this error.
Other applications or software: Other software or applications running on your computer can sometimes interfere with Diablo 4 and cause this error.
Overall, error code 395002 is typically related to connectivity issues, either with the game servers or your network, so it’s important to ensure your network is stable and configured properly.
Troubleshoot Diablo 4 Error Code 395002
Error code 395002 is a common error that occurs in Diablo 4 when there are server connectivity issues or when there is a problem with your network connection. And you can use these methods to troubleshoot the error:
1- Check your network connection
Network connection issues are one of the common causes of Diablo 4 error code 395002. The error can occur when there is a problem with your internet connection or network configuration.
A weak or unstable connection, router issues, and outdated drivers are some of the network-related problems that can cause this error.
To troubleshoot network-related issues causing error code 395002 in Diablo 4, you can start by checking your internet connection speed and stability.
You can try restarting your modem or router to see if that helps. It’s also recommended to check your network settings, including your DNS settings, to ensure they are configured correctly.
2- Disable your firewall
If you continue to experience the error, you can try disabling your firewall temporarily and see if that resolves the issue. Your firewall or security software could be blocking the connection to the Diablo 4 servers. However, it’s important to remember to re-enable your firewall after troubleshooting to ensure your system is protected.
3- Close other applications
Third-party applications running on your computer can sometimes interfere with Diablo 4 and cause the error. These applications may conflict with the game or take up too much bandwidth, resulting in connectivity issues.
To troubleshoot this issue, start by closing any unnecessary applications running on your computer. You can also try disabling any antivirus software or other security applications that may be interfering with the game.
Another option is to perform a clean boot of your system. This will help you identify if any third-party applications are causing the issue by starting your computer with only the necessary drivers and services running. If the error does not occur after a clean boot, it’s likely that a third-party application is the cause of the issue.
4- Restart Diablo 4
If you encounter a Diablo 4 error code while playing the game, you may need to restart the game to troubleshoot the issue. Here are some steps you can follow to restart Diablo 4 after encountering this error:
- Close Diablo 4: If you encounter error code 395002 while playing the game, you’ll need to close Diablo 4 first. You can do this by clicking on the X button on the top right corner of the game window or using the task manager to force close the game.
- Restart your computer: After closing Diablo 4, it’s recommended to restart your computer to clear any temporary files or processes that may be causing the error. Once your computer has restarted, you can launch Diablo 4 again and try to log in to the game.
5- Check Customer Services
If you encounter Diablo 4 error code 395002 and suspect that it’s caused by too much traffic on the game servers, you may need to wait for some time before trying to log in again. Here are some tips you can follow:
Check official sources: Check official Diablo 4 forums, social media accounts, or Blizzard customer support to see if there are any ongoing server issues or maintenance. You may find information on any scheduled downtimes or issues that may be causing the error.
Wait it out: If there are no official announcements about server issues or maintenance, it’s possible that the error is caused by high traffic on the servers. In this case, you may need to wait for some time before trying to log in again. It’s recommended to wait for at least 15-30 minutes before trying to reconnect to the game.
Clear your cache: If you’ve encountered the error code multiple times, it may be due to a cache issue. Clearing your cache can help resolve the issue. To clear your cache, go to the Diablo 4 installation folder and delete the “Cache” folder.
Contact customer support: If you continue to experience the error, you can contact Blizzard customer support for further assistance. They may be able to provide more information on the issue and help you troubleshoot the problem.
Wait it out: Error code 395002 could also be caused by server connectivity issues. If none of the above solutions work, try waiting it out and see if the issue resolves itself.
6- Repairing Battle.net Games
If you are experiencing issues with your Battle.net games, such as Diablo 4, you can try repairing the game using the Battle.net app. Here are the steps you can follow to repair Battle.net games:
Launch the Battle.net app on your computer.
Click on the game you want to repair from the list of games on the left-hand side of the app.
Click on the options icon (gear icon) next to the play button. From the drop-down menu, select Scan and Repair.
Click on the Begin Scan button to start the repair process.
The scan may take several minutes to complete, depending on the size of the game files and the speed of your computer. Once the repair process is complete, you can try launching the game again to see if the issue has been resolved.
If none of these solutions work, you can try contacting Blizzard customer support for further assistance.